Collection Executive / Officer

📌 Position: Collection Officer / Collections Executive

Role Type: Full-time, Permanent

Work Mode: 100% field-based, day shift — no remote/hybrid option

🧭 Role Overview A Collection Officer is responsible for managing customer engagements within assigned regions to ensure timely repayment of microfinance loans.

✅ Key Responsibilities

• Field Collections: Proactively visit customers to follow up on pending or overdue EMI payments.
• Customer Education: Inform clients about repayment schedules, terms, and consequences of non-payment.
• Record Keeping: Accurately document collection visits and update payment statuses.
• Issue Escalation: Coordinate with internal teams to resolve customer disputes or loan-related issues.
• Field Support: Assist with client surveys, debt recovery tracking, and data management as needed.
• Target Achievement: Meet daily, weekly, and monthly collection targets.

🎓 Qualifications & Skills

• Educational: Minimum SSLC (10th pass); preference for graduates (B.Com, BBA).
• Experience: Freshers or candidates with up to 4 years in collections/field roles.
• Core Competencies:
• Effective communication and negotiation skills.
• Basic understanding of financial principles and debt collection.
• Strong analytical ability and attention to detail.
• Comfortable working independently and in teams.
• Language: Fluency in the local language(s) preferred.
• 🚗 Logistics & Mobility Must own a two-wheeler and possess a valid driving license.
• Willingness to travel extensively (up to 100%) within the assigned region.

💰 Compensation & Benefits

• Base Salary: ₹14,000 – ₹20,000/month
• Incentives/Commissions: Up to ₹20,000 – ₹25,000+ based on performance
• Allowances & Insurance:
• Petrol/fuel allowance
• Medical and life insurance
• Provident Fund and ESIC benefits
• Growth Benefits:
• Performance-based bonuses
• Opportunities for internal promotions and skill development

👤 Ideal Candidate Profile

• Age Range: Commonly 18–30 years for freshers/entry-level
• Personal Traits:
• Basic computer literacy
• Ability to work under pressure and meet targets
• Self-motivated, with strong interpersonal skills
• Preference: Comfortable working in rural or semi-urban environments.

📝 How to Apply

• Documents: Submit your CV along with Aadhaar, PAN, educational certificates, and driving license. [mncjobsindia.com]
• Regional Contacts
• Phone: 90631 43917