Receptionist / Front Office Executive/Hair&Skin Therapist

Job Title:Receptionist cum Hair & Skin Therapist

Company: Sigma6 – Partner Clinic of Dr. Batra’s

Location: Nehru Nagar & Tilakwadi Branches

Working Hours: 10:00 AM to 8:00 PM (extendable based on patient flow)

Job SummaryWe are looking for a dynamic, presentable, and result-oriented Receptionist cum Hair & Skin Therapist who will handle front desk operations, perform hair & skin therapies using medical machines, manage patient coordination, and support clinic operations. The candidate must be confident in communication, patient handling, sales conversion, and daily clinic administration.

Key ResponsibilitiesPatient Handling & Front Desk

• Greet and assist patients professionally.
• Schedule, confirm, and manage appointments.
• Share daily appointment updates in the WhatsApp group one day in advance.
• Handle aggressive or dissatisfied patients smartly and calmly.
• Ensure smooth patient flow and high service quality.

Communication & Sales

• Must have strong communication skills in at least two languages.
• Do daily calling to acquire new patients and follow up with existing patients.
• Convince and convert patients to opt for treatment plans.
• Collect part payments independently and ensure timely follow-ups.

Therapy & Clinical Support

• Perform hair and skin therapies using medical machines (training will be provided if needed).
• Learn and manage blister packing of medicines.
• Assist doctors and therapists in clinical procedures when required.

Clinic Operations & Administration

• Maintain clinic cleanliness, hygiene, and overall presentation.
• Supervise cleaning staff and ensure clinic is fully functional at all times.
• Organize and maintain documents, files, and materials.
• Manage stock, pharmacy items, and consumables.
• Discard expired products as per protocol.
• Handle billing, basic accounting, and record maintenance.
• Prepare and submit monthly billing records to GST accounting.

Branch Flexibility

• Must be ready to work at both Nehru Nagar and Tilakwadi branches as per requirement.
• Work Rules & DisciplineWorking days: No leaves on Saturday & Sunday
• Weekly off: Wednesday or Thursday
• Only 1 paid leave per month (no carry forward, prior approval mandatory)
• Leave without informing will lead to penalty up to 2 days’ salary deduction
• No mobile phone usage during working hours
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• Phone must be deposited and can be collected during lunch break and at office exit time
• Must maintain neat, tidy, and professional dress and appearance at all times
• Contract & TermsMust sign a 6-month notice period contract
• One-time deduction of Rs. 1500 from salary as recruitment charges at the start
• Skills & Qualities RequiredExcellent communication and convincing skills
• Patient, polite, and professional attitude
• Ability to handle pressure and difficult patients
• Organized, responsible, and proactive
• Willingness to learn about the medical and aesthetic field
• Basic knowledge of billing, records, and stock management is a plus

Who Should Apply?

If you are confident, hardworking, presentable, good with people, and serious about building a career in the hair & skin clinic industry, this role is for you.