Store Supervisor

Role Overview:

The Store Supervisor is responsible for overseeing the day-to-day operations of the store, ensuring smooth functioning, high customer satisfaction, proper staff management, and maintaining overall store standards. This role requires excellent leadership, communication, and organizational skills.

Key Responsibilities:

1. Handle day-to-day store operations
2. Manage employees, weekly offs, and leave planning
3. Monitor staff grooming, discipline, and punctuality
4. Supervise sales staff and support in meeting targets
5. Ensure store maintenance, cleanliness, and smooth functioning
6. Provide staff training on sales, product knowledge, and service
7. Check store standards, displays, and stock arrangements
8. Handle customer issues and ensure customer satisfaction
9. Prepare daily reports and update management regularly