Academic Counsellor

Job Title: Academic Counsellor

Key Responsibilities:-

* Counsel students and parents on academic programs, courses, and career pathways.

* Understand student requirements and recommend suitable courses or programs.

* Handle inquiries via calls, emails, WhatsApp, and walk-ins.

* Assist students with the admission and enrolment process.

* Maintain accurate records of student interactions in CRM/ERP systems.

* Follow up with prospective students to ensure conversion and enrolment.

* Coordinate with academic and operations teams for smooth onboarding.

* Provide ongoing academic guidance and address student concerns.

* Meet assigned counselling and enrolment targets.

* Participate in seminars, webinars, and career guidance sessions.

Required Skills & Qualifications:-

* Graduate/Postgraduate in any discipline (Education background preferred), MBA, Psychology, BBA

* Strong communication and interpersonal skills.

* Ability to understand student needs and provide appropriate guidance.

* Basic knowledge of academic programs, career options, and admissions processes.

* Proficiency in MS Office and CRM tools.

* Target-driven with a student-centric approach.