Assistant Store Manager

The Store Manager Assistant supports the Store Manager in overseeing daily store operations, ensuring excellent customer service, and maintaining high standards of store presentation, inventory control, and team coordination. This role plays a key part in ensuring smooth store functioning.

Key Responsibilities

1. Store Operations

• Assist in managing day-to-day store activities
• Ensure the store is clean, organized, and visually appealing
• Monitor opening and closing procedures

2. Sales & Customer Service

• Deliver exceptional customer service and resolve customer queries
• Support sales targets and promotional activities
• Upsell and cross-sell products effectively

3. Inventory Management

• Assist in stock management, including receiving, labeling, and organizing inventory
• Monitor stock levels and coordinate replenishment
• Conduct regular stock audits and report discrepancies

4. Team Support

• Assist in supervising and guiding store staff
• Support staff training and onboarding
• Ensure team adherence to company policies and standards

5. Reporting & Documentation

• Maintain sales records and daily reports
• Assist in preparing performance reports for the Store Manager
• Handle billing, POS operations, and basic administrative tasks

Required Qualifications

• Bachelor’s degree or equivalent experience in retail or business
• 1–3 years of experience in retail or store operations preferred
• Basic knowledge of Microsoft Excel and inventory tools