Back-end Executive

Job Summary:We are looking for a detail-oriented and proactive Backend Executive to support the sales team and ensure smooth operational processes. The role involves handling sales coordination, preparing reports, managing client data, and actively supporting business development through cold calling and lead follow-ups.

Key Responsibilities:

1. Sales Support:

• Assist the sales team in day-to-day operations and coordination
• Prepare and share quotations, proposals, and client documentation
• Follow up with clients for approvals, payments, and order confirmations
• Maintain and update customer databases and sales records

2. Cold Calling

• Perform cold calling to generate new leads and business opportunities
• Follow up on existing leads and inquiries
• Maintain call logs and track lead conversion status
• Coordinate with the sales team for lead closure

3. Reporting & Documentation:

• Prepare daily, weekly, and monthly sales reports
• Maintain accurate MIS reports and dashboards
• Track sales targets, performance, and pipeline status
• Ensure proper documentation and filing of all sales-related records

4. Coordination & Operations:

• Coordinate between internal teams (sales, service, accounts, etc.)
• Ensure timely processing of orders and client requests
• Handle basic customer queries and escalate when required
• Requirements:Bachelor’s degree in Business Administration or related field
• 1–3 years of experience in backend operations / sales coordination
• Good communication and interpersonal skills
• Proficiency in MS Excel and basic reporting tools
• Ability to multitask and work in a fast-paced environment

Preferred Skills:

• Experience in cold calling and client handling
• Strong organizational and follow-up skills
• Basic understanding of sales processes and documentation