Backend Student Support Executive

Phoenix

Kaikondrahalli, Bengaluru/Bangalore Region

₹15,000 - ₹20,000 monthly*

Fixed

15000 - ₹18000

Average Incentives*

2,000

Earning Potential

20,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

57 applicants

Job Description

Job Description:We are looking for a motivated and detail-oriented Backend Student Support Executive to assist in managing student queries, backend operations, and support services. The ideal candidate should have strong communication skills and the ability to interact in multiple languages to support a diverse student base.

  • Key Responsibilities:Handle and resolve student queries through backend systems, emails, and chat support
  • Maintain and update student records accurately in the database
  • Coordinate with internal teams to ensure smooth issue resolution
  • Provide timely responses and follow-ups on student requests
  • Assist in backend operations such as data entry, verification, and documentation
  • Ensure high levels of student satisfaction through effective communication
  • Required Skills:Good verbal and written communication skills
  • Multilingual abilities (preferred)
  • Basic computer knowledge (MS Office, email handling, data entry)
  • Strong attention to detail and organizational skills
  • Ability to work in a team environment 


Job role

Work location

Phoenix, First Floor, Rudramuni Landmark, Kaikondarahalli, Opposite to St Peter's School, Bangalore 560035 Kaikondrahalli, Bengaluru/Bangalore Region

Department

Admin / Back Office / Computer Operator

Role / Category

Back Office

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Telugu, Tamil, Malayalam, Hindi

Gender

Any gender

About company

Name

Phoenix

Address

Phoenix, First Floor, Rudramuni Landmark, Kaikondarahalli, Opposite to St Peter's School, Bangalore 560035 Kaikondrahalli, Bengaluru/Bangalore Region

Job posted by Phoenix

FAQs about this job

Show all

Apply for job