Backend Student Support Executive
Phoenix
Backend Student Support Executive
Phoenix
Kaikondrahalli, Bengaluru/Bangalore Region
₹15,000 - ₹20,000 monthly*
Fixed
₹15000 - ₹18000
Average Incentives*
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job Details
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57 applicants
Job Description
Job Description:We are looking for a motivated and detail-oriented Backend Student Support Executive to assist in managing student queries, backend operations, and support services. The ideal candidate should have strong communication skills and the ability to interact in multiple languages to support a diverse student base.
- Key Responsibilities:Handle and resolve student queries through backend systems, emails, and chat support
- Maintain and update student records accurately in the database
- Coordinate with internal teams to ensure smooth issue resolution
- Provide timely responses and follow-ups on student requests
- Assist in backend operations such as data entry, verification, and documentation
- Ensure high levels of student satisfaction through effective communication
- Required Skills:Good verbal and written communication skills
- Multilingual abilities (preferred)
- Basic computer knowledge (MS Office, email handling, data entry)
- Strong attention to detail and organizational skills
- Ability to work in a team environment
Job role
Work location
Phoenix, First Floor, Rudramuni Landmark, Kaikondarahalli, Opposite to St Peter's School, Bangalore 560035 Kaikondrahalli, Bengaluru/Bangalore Region
Department
Admin / Back Office / Computer Operator
Role / Category
Back Office
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Telugu, Tamil, Malayalam, Hindi
Gender
Any gender
About company
Name
Phoenix
Address
Phoenix, First Floor, Rudramuni Landmark, Kaikondarahalli, Opposite to St Peter's School, Bangalore 560035 Kaikondrahalli, Bengaluru/Bangalore Region
Job posted by Phoenix
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