Business Development Manager (BDM)

Business Development & Client Support

•           Assist in identifying and developing new business opportunities in banking and financial services collections (Credit Cards, Personal Loans, SME, etc.)

•           Support client acquisition by coordinating outreach to banks, NBFCs, fintechs, and financial institutions

•           Participate in pitching collection process solutions under guidance from senior BD leadership

•           Maintain regular follow-ups with prospective and existing clients

Proposal & Commercial Support

•           Support preparation of proposals, presentations, RFPs, and capability decks

•           Assist in understanding commercial terms, pricing structures, and SLAs

•           Coordinate internal inputs required for proposal submissions

Client Coordination & Relationship Management

•           Coordinate client meetings, calls, and presentations along with senior team members

•           Act as a point of contact for basic client queries and coordination requirements

•           Support onboarding activities by liaising with operations, compliance, and finance teams

Market & Reporting Support

•           Track market trends, competitor activities, and client requirements

•           Maintain BD trackers, lead status reports, and follow-up documentation

•           Provide periodic updates on pipeline progress and client interactions

Required Skills & Competencies

•           Working knowledge of financial services collection processes

•           Exposure to business development, sales coordination, or client engagement

•           Good communication, presentation, and interpersonal skills

•           Basic understanding of tele-collections, field collections, DSA, or legal recovery

•           Ability to understand commercial discussions and operational requirements

•           Organized, proactive, and capable of handling multiple coordination tasks

Qualifications

•           Graduate in Business Administration, Finance, Marketing, or a related field

•           MBA or relevant postgraduate qualification is preferred but not mandatory

Preferred Background

•           Experience working with banks, NBFCs, collection agencies, or fintech companies

•           Prior involvement in client interaction, proposal support, or sales coordination

•           Familiarity with collection portfolios and multi-location operations is a plus

are you interested...?