Client Relationship Manager

We are looking for a confident, well-spoken, and results-driven Client Relationship Manager (Inside Sales) to join our team in the fashion, media, and entertainment industry. This role focuses on client consultation, talent screening, and portfolio conversion by guiding models, actors, and influencers after their shoots.

The CRM will play a key role in sharing professional feedback, understanding client aspirations, and converting them into portfolio clients through ethical and consultative selling.

Key Responsibilities

• Screen and interact with models, actors, and influencers to understand their goals and requirements
• Share post-shoot feedback with clients in a professional and encouraging manner
• Educate clients on the importance of professional portfolios for career growth
• Approach and guide clients to purchase suitable portfolio packages based on their profile
• Handle walk-in clients and scheduled consultations effectively
• Build and maintain strong, long-term client relationships
• Follow up with clients after shoots to ensure clarity and conversion
• Address client queries, concerns, and objections with confidence and professionalism
• Coordinate with creative, styling, photography, and production teams after portfolio confirmation
• Ensure smooth client experience from consultation to post-closure support
• Work towards achieving monthly conversion targets and performance goals

Skills & Requirements

• Proven experience in client relationship management, inside sales, counseling, or client servicing
• Strong communication, interpersonal, and persuasion skills
• Ability to confidently explain and recommend high-value portfolio services
• Professional attitude with strong listening and problem-solving abilities
• Target-oriented mindset with a consultative approach
• Comfort in dealing with clients in person, over calls, and through digital platforms
• Interest or prior exposure to the fashion, modeling, acting, or influencer industry is an added advantage

Why Join Us

• Work closely with aspiring models, actors, and influencers
• Exposure to the fashion and entertainment ecosystem
• Performance-based incentives and career growth opportunities
• Dynamic and collaborative work environment