Content Moderator

Tech Fi Technologies Opc

Work from home

₹11,000 - ₹14,000 monthly

Fixed

₹11000 - ₹14000

Earning Potential

₹14,000

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

200+ applicants

Job Description

We are looking for candidates for Content Moderator Profile
Languages: Malayalam , Tamil
Freshers can also apply
Immediate Joining
Permanent Work From Home
Rotational Shift Timings/Week Off ( 6 Days Working )
Assist our community and help resolve inquiries empathetically, accurately and on time
Become and remain knowledgeable about social media products and community standards
Make well-balanced decisions and personally driven to be an effective advocate for our community
Strong interpersonal skills, verbal, and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting social media’s mission
Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content
Respond to user inquiries with high quality, speed, empathy, and accuracy
Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our community of users
Gather, analyze, and utilize relevant data to develop ways to improve the overall user experience on the site
Enforce social media Terms of Use by carefully monitoring reports of abuse on the site
Review the reported content within agreed turnaround times and standards of quality
Identify inefficiencies in workflows and suggest solutions
Recognize trends and patterns, and escalate issues outside the company policy to the global team