Counter Sales Executive

Responsibilities: • Greeting customers as and when they enter the store. • Understanding the customers' requirements and specifications. • Providing the customers with solutions instantly. • Solving all the customer's complaints and issues about the product. • Making sure the customer is satisfied with the products offered to them. • Maintaining a strong relationship with new customers. • Updating customer's information in the computer system for future reference. • Checking the store inventory and reporting it to the Sales Manager. • Offering excellent customer service and customer satisfaction. • Ensuring the space is clean and tidy all the time. • Processing customer's payments in the form of cash or card. • Adhering to all the rules and regulations of the organization. • Reporting any mishaps and accidents to the Store Manager. • Performing daily inspection of store and inventory room. Skills: • Communication and Interpersonal Skills • Experience With CRM or POS Software • Customer-Focused Mindset • Deep Knowledge in Product or Inventory • Genuine Enthusiasm for the Company and Products • Creative Problem Solving & Decision Making When Dealing With Customer Issues. • Ability to Adapt & Prioritize Across Multiple Tasks and Unexpected Situations • Active Listening and Trust-Building • Basic Math and Money Handling • Time Management • Ability to Learn Quickly and Accept Feedback