CRM Executive

Job Summary:

We are looking for a proactive and detail-oriented CRM Executive to manage post-booking processes, customer coordination, and collections. The candidate will be responsible for ensuring smooth follow-ups from property booking until complete payment and documentation closure.

Key Responsibilities:

• Handle customer follow-ups after property booking.
• Manage and track payment schedules and collections.
• Coordinate with customers for timely payment reminders.
• Maintain accurate records of bookings and payment status.
• Assist customers with post-booking documentation and formalities.
• Coordinate with internal teams (Sales, Accounts, Legal) for smooth processing.
• Ensure end-to-end closure of files until full payment is received.
• Address customer queries related to payments and documentation.

Eligibility Criteria:

Graduate (Any discipline)

• Good communication and follow-up skills
• Basic knowledge of MS Excel
• Strong coordination and organizational skills
• Prior CRM/Real Estate experience (mandatory)