CRM Manager

We are looking for a detail-oriented and organized CRM & Accounts Executive to manage customer relationships, collections, documentation, and basic accounting functions. The ideal candidate should have strong communication skills and good knowledge of real estate CRM processes and accounting procedures.

• Key Responsibilities:CRM Responsibilities:Maintain and update customer data in CRM software.
• Handle customer queries, follow-ups, and coordination.
• Track booking status, payment schedules, and collections.
• Prepare and issue demand letters, receipts, and account statements.
• Coordinate with sales, legal, and site teams for documentation.
• Ensure proper record maintenance of agreements and KYC documents.
• Manage post-sales customer support until handover.
• Accounts Responsibilities:Maintain day-to-day accounts and entries.
• Record receipts, payments, and bank transactions.
• Reconcile bank statements.
• Maintain RERA account records (if applicable).
• Assist in preparing financial reports and statements.
• Coordinate with CA for GST, TDS, and other compliance.
• Monitor outstanding payments and follow up for collections.