Customer Service Representative
CandidMen
Customer Service Representative
CandidMen
Jaya Nagar, Bengaluru/Bangalore Region
₹18,000 - ₹28,000 monthly*
Fixed
₹18000 - ₹25000
Average Incentives*
₹3,000
Earning Potential
₹28,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
5 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Description: -
- Handle inbound customer calls with professionalism and empathy.
- Understand customer concerns and provide accurate information or solutions.
- Record and update customer interactions in the system.
- Escalate unresolved issues to the concerned department when required.
- Maintain a customer-first approach while ensuring quick and efficient resolutions.
- Follow communication guidelines, scripts, and policies as trained.
- Meet performance targets such as call handling time, customer satisfaction, and resolution rate.
Job role
Work location
CandidMen - Jayanagara Bengaluru, 39th Cross Road, 4th T Block East, Pattabhirama Nagar, Jayanagar, Bengaluru, Karnataka, India Jaya Nagar, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Customer support, Customer handling, Inbound calls, Blended process, Domestic BPO, Customer queries, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Hindi
Age limit
18 - 35 years
Gender
Any gender
About company
Name
CandidMen
Address
CandidMen - Jayanagara Bengaluru, 39th Cross Road, 4th T Block East, Pattabhirama Nagar, Jayanagar, Bengaluru, Karnataka, India Jaya Nagar, Bengaluru/Bangalore Region
Job posted by CandidMen
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