Customer Success Associate
Futureol Private Limited
Customer Success Associate
Futureol Private Limited
JP Nagar, Bengaluru/Bangalore Region
₹20,000 - ₹30,000 monthly
Fixed
₹20000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
20 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Health Insurance, ESI (ESIC)
Job Description
1. Build and maintain strong customer relationships to ensure trust and loyalty
2. Update customer information in the database during and after each call or chat to process rental subscription renewals efficiently
3. Maintain a database of customer interactions and transactions by recording details of inquiries, complaints, comments, and actions taken
4. Receive inbound calls to resolve customer queries and coordinate with clients for smooth rental purchases
5. Collaborate with other team members to ensure overall customer satisfaction
Job role
Work location
ClayWorks Shankaraa, Kanakapura Road, Munireddy Layout, Konanakunte, Bengaluru, Karnataka, India JP Nagar, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any Bachelor
Age limit
20 - 30 years
Gender
Female
About company
Name
Futureol Private Limited
Address
ClayWorks Shankaraa, Kanakapura Road, Munireddy Layout, Konanakunte, Bengaluru, Karnataka, India JP Nagar, Bengaluru/Bangalore Region
Job posted by Futureol Private Limited
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