Customer Success Executive

Futureol Private Limited

Konanakunte, Bengaluru/Bangalore Region

₹18,000 - ₹27,000 monthly*

Fixed

18000 - ₹22000

Average Incentives*

5,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

14 applicants

Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

  1. Contact registered clients regarding their subscription renewal and ensure timely follow-ups.
  2. Provide accurate information about the products that customers have rented or subscribed to.
  3. Maintain detailed records of customer interactions, queries, and feedback for future reference.
  4. Coordinate with internal teams to resolve customer issues effectively and ensure smooth service delivery.
  5. Follow up with customers to ensure satisfaction and maintain strong client relationships.
  6. Handle customer inquiries professionally through calls, emails, or other communication channels. 

Job role

Work location

ClayWorks Shankaraa, Kanakapura Road, Munireddy Layout, Konanakunte, Bengaluru, Karnataka, India Konanakunte, Bengaluru/Bangalore Region

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Good Communication Skills, B2B Sales, B2C sales, Outbound calling, Domestic calling, Inbound calls, Blended process, English proficiency, Voice Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Telugu, Tamil, Hindi

Age limit

21 - 27 years

Gender

Any gender

About company

Name

Futureol Private Limited

Address

ClayWorks Shankaraa, Kanakapura Road, Munireddy Layout, Konanakunte, Bengaluru, Karnataka, India Konanakunte, Bengaluru/Bangalore Region

Job posted by Futureol Private Limited

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