Customer Support Executive

Greetings from IntouchCX !

We are currently Hiring for International Voice Process | voice support role . only experience candidates can apply.

Contact details are below to schedule your interview .

contact : HR Prabhavathi

Phone number : 7483273683

Email ID : Prabhavathi.v@intouchcx.com

Interview Details

Date: Mon - Friday

Time: 12:00 PM - 4:00 PM IST

Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100

Landmark: opposite to Kauvery Hospital

Location: Bangalore( Face to Face Interview)

If you're interested in this position, you can revert me back or you can directly contact me 7483273683 .

This role involves:

Having daily interactions with the customer to handle issues from end to end via call .

Going the extra mile to engage customers in solving issues and ensuring satisfaction

Quickly and effectively building rapport with customers while diagnosing and resolving i issues

Providing white glove service and having the ability to provide an overall excellent customer experience

Managing customer expectations regarding estimated response times.

Critical Skills:

Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciation

Ability to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needs

Ability to work a variety of shifts including days, afternoons, evenings, weekends and holidays

Educational/Work Experience and Requirements:

Must successfully pass a background check

Plus 2 is a must Graduation degree is a plus

Must have at least six months customer service experience or equivalent

Experience in the gaming/tech support industry is a plus

Perks and Benefits:

2 way free cab and food provided

Attractive incentives and attendance bonus is also provided

To schedule your interview kindly contact

HR Prabhavathi send cv to 7483273683

Email ID : Prabhavathi.v@intouchcx.com