Position Summary

The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.

Roles and Responsibilities

• Understand the basic professional standards and established procedures, policies before taking action and making decisions
• Processing claims and handling calls, as per the process guidelines.
• Adhering to the service level and understanding Quality & Auditing parameters
• Assume responsibility for work and coordinating efforts
• Meeting assigned productivity goals
• Adhere to attendance and punctuality norms
• Acquiring knowledge & skills of related areas of the process
• Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Education and Experience

• Any Graduates
• 12 – 24 Months

Desired skills and abilities

• Good Oral and Written Communication Skill in English
• Awareness of Telephonic Etiquettes & MS Office suite
• Good Typing Skills & Basic computer Navigation Skills

Your life with us

Sagility believes in Doing Right by its People.

We believe in providing strong growth opportunities, multiple training programs to support your learning curve, exposure to large international clients and access to advanced technologies and solutions at your disposal - so that you can focus on making a difference through your role. We are an inclusive, open, and welcoming organization where our people are at the heart of everything that we do. We believe in giving back to the local communities in which we operate.

We have strong rewards and recognition platforms, programs where your ideas can turn into reality. We respect the need for a composite life and to encourage the same, we have employee friendly leave policies for the much needed down time and a lot more. Our medical insurance coverage is one of the best in class, covering you and your family when you need it. Last but not the least, we have lots of fun everyday through our wellbeing programs, talent shows, engagement activities - it’s an endless list!