Customer Support Executive
Kalyani motors pvt Ltd
Customer Support Executive
Kalyani motors pvt Ltd
Nayanda Halli, Bengaluru/Bangalore Region
₹16,000 - ₹20,000 monthly*
Fixed
₹16000 - ₹18000
Average Incentives*
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
23 applicants
Job Description
- Key Responsibilities☎️ Customer InteractionHandle inbound and outbound calls
- Respond to customer queries via phone, email, or chat
- Provide accurate information about products/services
- 🛠️ Issue ResolutionResolve customer complaints efficiently
- Escalate complex issues to the concerned department
- Ensure timely follow-up until resolution
- 🧾 Documentation & RecordsMaintain records of customer interactions
- Update CRM systems with accurate details
- Track and report recurring issues
- 😊 Customer SatisfactionBuild and maintain positive relationships
- Ensure high levels of customer satisfaction
- Handle difficult customers professionally
- 🔄 CoordinationWork with sales, technical, and operations teams
- Communicate customer feedback to management
Job role
Work location
Maruti Suzuki ARENA (Kalyani Motors, Bengaluru, Mysore Road), Pantarapalya, Nayandahalli, Bengaluru, Karnataka, India Nayanda Halli, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Voice Process
English level
Basic English
Regional language
Fluent in speaking Kannada
Age limit
18 - 34 years
Gender
Any gender
About company
Name
Kalyani motors pvt Ltd
Address
Maruti Suzuki ARENA (Kalyani Motors, Bengaluru, Mysore Road), Pantarapalya, Nayandahalli, Bengaluru, Karnataka, India Nayanda Halli, Bengaluru/Bangalore Region
Job posted by Kalyani motors pvt Ltd
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