Designation : Customer Support Executive

Experience: 1 to 2 Years

Location: Bangalore

Languages Required : English & Hindi

Note - Immediate joiner's only

Job Description:

• Manage Incoming mails and outbound calls to resolve queries to perfection.

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive

communication

• Provide accurate, valid, and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow

up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines, and policies

• Take the extra mile to engage customers

We offer a great working environment - Very collaborative. You will get plenty of learning

opportunities and challenging problems to work on. You’ll go to sleep every day knowing that you’ve

made a difference in people’s lives. Your work will be reaching out to millions of users  

Note - interested candidates can reach out to below mentioned number.

Regards,

Khizer sharieff

TA Specialist

Whizdm Innovations Pvt Ltd.

Mobile:9738426881