Customer Support Executive

Job Description: Customer Care Executive (Voice Process)

Job Location: Koramangala, Hebbal , Banashankari

Apply: Harshitha :8217208266

Rachana :9110414979

Sharath: 9611490129

We are also hiring Team Leaders, Quality Analyst, Assistant Manager, Trainers

Shift: Day Shift

Working Days: 6 Days Working | 1 Week Off

🔹 Job Role:Customer Care Executive – Voice Process

• 🔹 Eligibility Criteria:Freshers can apply
• Experience:
• 6 months experience in BPO Sales / Insurance / Customer Support preferred
• Education:
• HSC / Any Graduate
• 🔹 Language Requirement (Any ONE Mandatory):English
• Kannada
• Malayalam
• Gujarati
• Hindi
• Tamil
• Telugu
• Bengali
• Marathi

👉 English communication should be basic to average.

• 🔹 Roles & Responsibilities:Handle inbound/outbound customer calls professionally
• Provide accurate information regarding products/services
• Resolve customer queries and complaints effectively
• Maintain proper call etiquette and quality standards
• Achieve individual and team performance targets
• Follow company policies and process guidelines
• 🔹 Skills Required:Good communication skills
• Customer-focused approach
• Willingness to learn
• Basic computer knowledge
• Ability to work in a team environment
• 🔹 Perks & Benefits:Fixed salary + incentives (as applicable)
• Growth opportunities
• On-the-job training provided
• Stable day-shift work environment
• 🔹 Who Can Apply?Freshers looking to start a career in BPO
• Candidates with 6 months experience in BPO sales / insurance
• Candidates fluent in any one of the mentioned regional languages