Company name: EOS

Job Title: Customer Relationship Manager (CRM)

Process: Outbound (Relationship Management)

Location: Koramangala 4th Block, Bangalore

Employment Type: Full-Time

Key Responsibilities:

● Make outbound calls to existing customers to inform and explain available features, benefits, and services.

● Build and maintain strong customer relationships through effective communication.

● Address customer queries, offer support, and ensure customer satisfaction.

● Maintain accurate records of interactions in the CRM system.

● Coordinate with internal teams when required to resolve customer issues.

● Ensure adherence to compliance and quality standards.

Requirements:

● Minimum Qualification: HSC (12th Pass)

● Experience: Minimum 1 year in the Insurance industry (in roles such as customer service, renewals, sales, or relationship management).

● Communication: Must clear VERSANT Level 4 – good verbal communication skills required.

● Languages:

○ Hindi, Bengali, Marathi – UPTO ₹26,000 CTC / ₹24,000 Take Home

○ South Indian Languages – UPTO ₹25,000 CTC / ₹23,000 Take Home (NOTE: Salaries will be based on interview performance)

● Shift Timings:

○ Rotational week offs

○ Shift window: 9 AM to 9 PM (9-hour shift)

○ Female shift ends by 7 PM