Customer Support Executive
Cogent E Services Pvt Ltd
Customer Support Executive
Cogent E Services Pvt Ltd
Brookefield, Bengaluru/Bangalore Region
₹18,000 - ₹25,000 monthly
Fixed
₹18000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
14 applicants
Job Description
- Contact customers and assist them with product/service-related information.
- Understand customer concerns and provide appropriate solutions.
- Resolve queries in a timely and professional manner.
- Maintain a courteous and empathetic approach during all interactions.
- Keep accurate records of customer communication and follow-ups.
- Ensure high levels of customer satisfaction through effective support.
- Coordinate with internal teams when required to address customer issues.
Job role
Work location
Brookefield, Bangalore, 56003 Brookefield, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Regional language
Fluent in speaking Hindi
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Cogent E Services Pvt Ltd
Address
Brookefield, Bangalore, 56003 Brookefield, Bengaluru/Bangalore Region
Job posted by Cogent E Services Pvt Ltd
FAQs about this job
Show all