Customer Support Executive

Cogent E Services Pvt Ltd

Brookefield, Bengaluru/Bangalore Region

₹18,000 - ₹25,000 monthly

Fixed

18000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

14 applicants

Job Description

  • Contact customers and assist them with product/service-related information.
  • Understand customer concerns and provide appropriate solutions.
  • Resolve queries in a timely and professional manner.
  • Maintain a courteous and empathetic approach during all interactions.
  • Keep accurate records of customer communication and follow-ups.
  • Ensure high levels of customer satisfaction through effective support.
  • Coordinate with internal teams when required to address customer issues.


Job role

Work location

Brookefield, Bangalore, 56003 Brookefield, Bengaluru/Bangalore Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Basic English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Cogent E Services Pvt Ltd

Address

Brookefield, Bangalore, 56003 Brookefield, Bengaluru/Bangalore Region

Job posted by Cogent E Services Pvt Ltd

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