Multilingual Preferred

About the jobWhat You'll Do

1. Support learners and parents through daily calls and chats

2. Make (~100)outbound and attend (~40-50) inbound calls per day

3. Share feedback via chat to help students improve

4. Resolve queries from students/parents (inbound & outbound)

5. Reconnect with inactive users and encourage progress

6. Report common issues to the product team

7. Track progress and share quick performance reports

8. Ensure a personalized and positive experience for every learner

What We're Looking For

1. Fluent in Hindi + any local language (Tamil preferred)

2. Passionate about helping students grow

3. Freshers welcome - internships or support roles are a plus

4. Comfortable with calls and chat (training provided)

5. Quick learner, open to feedback, and growth-driven

6. Positive, responsible, and ready to take initiative

Why Join Us?

1. Be part of a fast-growing team that’s making real impact

2.Get trained by experts and build future-ready skills

3. A role beyond just support—here, you’ll mentor, learn, and grow

4. Flexible, young, and energetic work culture

5. Great place to start your career in ed-tech, support, or operations!