Customer Support Specialist

Job Description – Amazon Customer Support Associate (Work From Office)

Company: Amazon

Job Type: Full-Time | Work From Office

Eligibility Criteria:

• Qualification: PUC / 12th Pass
• Candidate must be fluent in English (Versant Level 4) and Hindi
• Good communication and customer handling skills required

Job Details:

• Work Mode: Work From Office
• Working Days: 6 Days a Week
• Weekly Off: Rotational
• Shift Timing:
• Female Candidates: 8:00 AM – 8:00 PM (Rotational Shift)
• Male Candidates: 8:00 AM – 11:00 PM (Rotational Shift)

Salary & Benefits:

• CTC: Up to ₹20,500 per month
• Quarterly Bonus: ₹4,215
• Growth opportunities with a leading global organization

Role & Responsibilities:

• Handle customer queries through voice/non-voice support
• Provide timely and accurate resolutions
• Maintain high customer satisfaction standards
• Follow company policies and quality guidelines