Data Annotator

Job Description- Data Annotator (Audio)

Job Title: Data Annotator / Voice AI Operations Associate

Location: Bangalore

Job Type: Full-time

Experience Required: Minimum 1 year in Data Tagging and Data Generation

About Us

We are a cutting-edge AI voice bot company committed to transforming customer engagement through

conversational AI. Our solutions are deployed across banking, insurance, fintech, and other sectors,

enabling scalable, intelligent customer interactions. As we grow, we are looking to onboard passionate

operational professionals to help fine-tune, test, and optimise our Voice AI solutions.

Job Summary

We are seeking an Operations Executive with at least 1 year of experience in data tagging and data

generation. The ideal candidate will be responsible for call analysis, data tagging, voice bot testing, and

synthetic data generation to enhance bot performance and reliability.

Key Responsibilities:

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Call Analysis: Review bot-customer interactions to identify gaps, errors, and improvement areas.

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Data Tagging & Annotation: Tag audio/text data for machine learning and natural language

processing (NLP) training purposes.

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Data Generation: Create realistic conversational datasets to support bot training and performance

tuning.

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Voice Bot Testing: Perform rigorous testing of bot behaviour across various workflows and use

cases.

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Collaborate closely with the product, engineering, and analytics teams to ensure consistent bot

performance.

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Document test cases, issues found, and suggestions for improvement.

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Support live project audits and deployment QA checks.

Must-Have Qualifications:

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Minimum 1 year of hands-on experience in data tagging and data generation.

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Strong analytical and problem-solving skills.

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Experience in tagging/annotating data or working with training datasets.

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Familiarity with voice bot testing workflows or UAT (User Acceptance Testing) procedures.

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Good verbal and written communication skills.

Preferred Qualifications:

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Exposure to AI/NLP tools or platforms.

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Understanding of banking domain workflows, especially call centre or tele-customer service

processes.

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Experience using tools like Excel, Google Sheets, Jira, or test case management platforms.

What We Offer:

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Opportunity to work on cutting-edge AI products

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Collaborative and fast-paced work culture

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Career growth and skill-building in conversational AI

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Health benefits