About Policybazaar.com

Policybazaar As India’s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding ₹15,000 crore in FY24, we have established ourselves as a trusted name in insurance and financial protection. Our platform facilitates millions of insurance inquiries annually and features a wide range of products from over 50 insurance partners, covering health, life, motor, and corporate insurance solutions. To date, we have issued over 44.3 million policies and played a crucial role in protecting 9 million families against death, disease, and disability. Our 24x7 online support, combined with on-ground assistance from over 6,000 insurance advisors, ensures a seamless experience for our customers.

With an average customer rating of 4.4 stars and more than 23 million app downloads, we are dedicated to fulfilling the Insurance Regulatory and Development Authority of India’s (IRDAI)vision of "Har Family Hogi Insured by 2047." Whether it is policy issuance, claim settlement, or simply understanding your insurance needs better, we are here to help. Join us on our mission to make insurance simple, accessible, and effective for all.

Roles and Responsibilities

• Assisting customers in the sale or service of a range of financial products over the phone or via email.
• Understanding customer requirements, explaining products, and closing sales or providing customer support by answering queries about products and services.
• Meeting and exceeding productivity and targets as assigned periodically.
• Ensuring high levels of speed and accuracy in all tasks.
• Responding in a timely and effective manner to all internal communications.

ISMS Responsibilities

• Be aware and comply with the ISMS Policy, procedures and objectives
• Actively participate in ISMS exercises
• Request access to information access from their Team Leaders/ Executives
• Report known and suspected security incidents to the IT Helpdesk
• Protect secrecy of passwords
• Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Desires Skills and Experience

• Bachelor’s Degree or equivalent
• Prefer prior experience in Sales or Customer Service
• Excellent communication and interpersonal skills
• Should be confident & dynamic
• Should have a bent toward Sales and Good in persuasion
• Should be efficient in converting customer interest into sales
• Should be efficient in resolving customer queries and concerns
• Should be a Team Player, Quick learner, creative and achiever
• Should be passionate about work output

What do we offer?

• Opportunity to earn good incentives
• Endless growth opportunity
• GMC – Group Medical Coverage
• Group Personal Accident Insurance
• Gratuity
• Wellness Programs
• Give back to society through CSR
• Continuous talent enhancement program
• Childcare facility
• Tax Saving Flexi Benefits

We Are An Equal Opportunity Employer

At our company, we firmly believe in upholding the principles of Equal Employment Opportunity (EEO). We ensure that all individuals, regardless of their race, ethnicity, gender, age, religion, disability, or any other protected characteristic, have equal access to employment opportunities, fair treatment, and advancement within our organization.