International Voice Process Agent
Glympse Human Capital Services
International Voice Process Agent
Glympse Human Capital Services
Nagavara, Bengaluru/Bangalore Region
₹30,000 - ₹55,000 monthly*
Fixed
₹30000 - ₹50000
Average Incentives*
₹5,000
Earning Potential
₹55,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
2 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), 5 working days, Two-way cab
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job role
Work location
Glympse Human Capital Services, 8th B Main Road, opposite to SRI UDUPI FOOD HUB, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India Nagavara, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Skills
Customer service, Good Communication Skills, Customer support, International calling, Call handling, Inbound calls, CSR, Blended process, CSE, Domestic BPO, Call centre support, Customer care, Call monitoring, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Glympse Human Capital Services
Address
Glympse Human Capital Services, 8th B Main Road, opposite to SRI UDUPI FOOD HUB, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India Nagavara, Bengaluru/Bangalore Region
Job posted by Glympse Human Capital Services
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