IP Billing Executive

Role: Executive – IP Billing Executive

Job Purpose:

Manage all billing activities for patients while providing an elevated experience to patients / attendants.

Job Responsibilities:

● Greet and attend to patients in person and over the phone.

● Professionally assist doctors, staff, visitors, and patients.

● Following admission guideline protocols while performing admission of patients

● Handle phone calls in absence of customer care team

● Understanding patient’s needs and provide billing services as necessary

● Handling cash / petty cash vouchers

● Ensure that all services are billed before the patient leaves the hospital

● Ensuring acknowledgment from patients on all hospital procedures

● Providing cost estimation and financial clearance for patients

● Preparing interim bills and counselling patients on outstanding expenses

● Preparing final bills according to the agreed package or tariffs

Job Specifications:

● Qualification: Degree in Accounting or similar stream

● Experience: Minimum 2 years of experience in managing similar roles in hospitals

● Technical Skills: Accounting, Record Management, MS office

● Management Skills: Be a good team player, maintain good people relations, practice conflict resolution

● Communication Skills: Good command over English, Kannada. Ability to resolve problems through effective communication