Receptionist Cum Office Assistant

Serves as the first point of contact, creating a welcoming atmosphere, managing inquiries, and supporting sales operations. Key duties include greeting customers, answering phones, managing showroom traffic, handling basic administrative tasks, and coordinating with sales staff to enhance the overall customer experience. 

Key Responsibilities

• Greeting & Reception: Welcoming visitors warmly, directing them to the appropriate department, and managing the reception area's tidiness.
• Customer Interaction: Addressing in-person and telephone inquiries, providing initial information, and assisting customers.
• Administrative Support: Handling incoming/outgoing mail, maintaining records, scheduling appointments, and managing office supplies.
• Showroom Operations: Coordinating with sales, marketing, and service teams, and monitoring customer traffic.
• Data Management: Utilizing computer systems to track prospects, update client information, and run basic reports. 

Required Skills and Qualifications

• Communication: Excellent verbal and written communication skills.
• Interpersonal: Professional demeanor, a "customer-first" attitude, and strong teamwork abilities.
• Technical: Proficiency in MS Office Suite and front desk software.
• Organizational: Strong multitasking capabilities and attention to detail.
• Experience: Previous experience in a reception, customer service, or hospitality role is preferred.