Receptionist / Front Office Executive

Key Responsibilities

• Reception Management: Welcoming visitors, clients, and vendors warmly and professionally, ensuring a positive first impression.
• Communication Hub: Answering, screening, and forwarding incoming phone calls, while taking accurate messages
• Administrative Support: Managing schedules, booking meeting rooms, coordinating travel arrangements, and maintaining records.
• Office Operations: Sorting mail, managing courier services, and ordering office supplies to maintain inventory.
• Front Desk Maintenance: Ensuring the reception area is neat, tidy, and presentable at all times.
• Safety and Security: Following office security procedures, such as monitoring visitor logs and issuing visitor badges.
• Customer Service: Addressing queries or complaints from clients efficiently or directing them to the appropriate department. 

Required Skills and Qualifications

• Communication: Excellent verbal and written communication skills, often in multiple languages.
• Technology Proficiency: Experience with MS Office Suite (Word, Excel) and office equipment like scanners/printers.
• Interpersonal Abilities: Strong interpersonal, problem-solving, and customer-service skills.
• Professionalism: Ability to remain calm, courteous, and organized in a fast-paced environment.
• Experience: Previous experience in a front desk, receptionist, or customer service role is frequently required.
• Education: A Bachelor's degree is often preferred