NoBroker is hiring for the role of Relationship Manager!

Responsibilities of the Candidate:

• Act as relationship manager for the Paid customers of NoBroker.
•  Build sustainable relationships and trust with customer accounts through open and interactive
• communication.
• Identify and assess customers' needs to eectively upsell or cross-sell relevant products or services.
• Service customer in finding the right tenant / house as per the requirement of the customer.
• Dial outbound and attend inbound calls of customers and leads
• Use internal tools and methods to provide the best possible service to the customer.
• Negotiate with leads on behalf of customers.
• Keep customers up-to-date on the progress of his account.
• Follow communication procedures, guidelines and policies. Go extra mile to provide excellent customer service

 Requirements:

• Education- Any Undergraduate (BBA, B.Tech, BA) etc. 
• Excellent verbal and written communication.
• Good Interpersonal skills, numerical and analytical ability. 
• Decision-making skills.
• Language required: English & Hindi or English, Hindi & 1 South Regional Language (Kan, Tel, Tam) 
• Proficient in MS Office (Excel, Word). 
• Should be flexible for the day shift- (9 hours of login between 8 AM - 10 PM). 
• Comfortable with working 6 days a week and the week off will be on weekdays.

Why Join us?

• Employee health insurance of Rs 1 lakh per year. Premium is paid by the company. 
• Employees get free lunch and snacks. 
• Monthly reward and recognition to outstanding performers. 
• Employees get promotions every 6 months based on performance. 
• Outstanding performers can qualify for promotion every quarter. So an employee can get promoted up to 4 times in a year. Every promotion results in a change of designation and increase of salary . 
• Accelerated career growth of employees and one can become UH in another 3 months time) 
• Regular team parties and Annual Day outing for all employees