Sales Manager

KEY RESPONSIBILITIES:

TEAM MANAGEMENT AND LEADERSHIP:

- LEAD, MENTOR, AND MOTIVATE A TEAM OF SALES EXECUTIVES TO ACHIEVE AND EXCEED INDIVIDUAL AND TEAM SALES TARGETS.  

- PROVIDE ONGOING COACHING, GUIDANCE, AND TRAINING TO ENSURE TEAM MEMBERS HAVE THE SKILLS AND KNOWLEDGE TO PERFORM EFFECTIVELY.  

- CONDUCT REGULAR TEAM MEETINGS TO REVIEW PERFORMANCE, DISCUSS STRATEGIES, AND SHARE BEST PRACTICES.  

SALES STRATEGY DEVELOPMENT AND EXECUTION:

- DEVELOP AND IMPLEMENT SALES STRATEGIES AND PLANS TO MEET BUSINESS GOALS AND EXPAND MARKET SHARE.  

- IDENTIFY TARGET MARKETS, KEY CLIENT SEGMENTS, AND SET MEASURABLE GOALS FOR THE TEAM.  

CLIENT RELATIONSHIP MANAGEMENT:

- BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH KEY CLIENTS TO DRIVE LONG-TERM BUSINESS.  

- OVERSEE COMPLEX CLIENT NEGOTIATIONS AND ENSURE SMOOTH DEAL CLOSURES BY THE SALES TEAM.  

- MONITOR AND ENHANCE CUSTOMER SATISFACTION, HANDLING ESCALATED CLIENT ISSUES AND OFFERING SOLUTIONS.  

PERFORMANCE MONITORING AND REPORTING:

- TRACK AND ANALYZE SALES TEAM PERFORMANCE, PROVIDING REGULAR REPORTS TO SENIOR MANAGEMENT.  

- UTILIZE SALES DATA TO ASSESS INDIVIDUAL PERFORMANCE AND RECOMMEND IMPROVEMENTS WHERE NECESSARY.  

- SET AND MONITOR KPIS FOR SALES EXECUTIVES, PROVIDING CONSTRUCTIVE FEEDBACK AND PERFORMANCE REVIEWS.  

BUSINESS DEVELOPMENT:

- IDENTIFY AND EXPLORE NEW BUSINESS OPPORTUNITIES IN THE MARKET, INCLUDING STRATEGIC PARTNERSHIPS, CROSS-SELLING, AND UPSELLING.  

- WORK WITH THE MARKETING TEAM TO DRIVE LEAD GENERATION CAMPAIGNS AND ASSESS THEIR EFFECTIVENESS.  

COLLABORATION ACROSS DEPARTMENTS:

- COORDINATE WITH DESIGN, PROJECT MANAGEMENT, AND ACCOUNTS TEAMS TO ENSURE SMOOTH PROJECT EXECUTION AND CLIENT SATISFACTION.  

- COLLABORATE WITH THE MARKETING DEPARTMENT ON PROMOTIONAL ACTIVITIES, BRANDING, AND EVENTS TO SUPPORT SALES EFFORTS.  

PROCESS IMPROVEMENT AND INNOVATION:

- REVIEW AND REFINE THE SALES PROCESS TO IMPROVE EFFICIENCY AND EFFECTIVENESS.  

- INTRODUCE TOOLS, CRM SYSTEMS, AND TECHNOLOGIES TO IMPROVE LEAD TRACKING, CONVERSION RATES, AND CUSTOMER ENGAGEMENT.  

RECRUITMENT AND TALENT DEVELOPMENT:

- RECRUIT AND SELECT SALES STAFF AS NEEDED.  

- ENCOURAGE A CULTURE OF CONTINUOUS LEARNING, PROFESSIONAL DEVELOPMENT, AND HIGH PERFORMANCE WITHIN THE TEAM.  

NETWORKING AND BUILDING PARTNERSHIPS:

- ATTEND TRADE SHOWS, INDUSTRY EVENTS, AND EXHIBITIONS TO BUILD A NETWORK OF INDUSTRY CONTACTS, EXPLORE TIE-UP OPPORTUNITIES, AND IDENTIFY POTENTIAL PARTNERSHIPS.  

SALES FORECASTING AND BUDGET MANAGEMENT:

- DEVELOP ACCURATE SALES FORECASTS AND MANAGE BUDGETS TO OPTIMIZE PROFITABILITY.  

- ALLOCATE RESOURCES EFFECTIVELY TO ENSURE MAXIMUM PRODUCTIVITY AND ACHIEVEMENT OF TARGETS.