Job Title: Sales Team Leader

Department: Sales

Fixed Salary: 30000 + Incentive

Reports To: Sales Team Leader

Timing : 9.30 AM to 6.30 PM

Position Openings : 10

*Kannada Speaking is MANDATORY*

Job Summary:

The Sales Team Leader will oversee the daily operations of the sales team, ensuring that targets are met, customer satisfaction is achieved, and the team's overall performance aligns with the company’s objectives. The Sales Team Leader will also mentor and guide the team, helping them develop their skills and achieve their potential.

Key Responsibilities:

1. Leadership and Management:

 - Lead, mentor, and motivate the sales team to meet and exceed sales targets.

 - Conduct regular team meetings to set goals, discuss strategies, and track progress.

 - Provide constructive feedback and coaching to team members to improve performance.

 - Manage and resolve any conflicts within the team effectively.

2. Sales Strategy and Planning:

 - Develop and implement effective sales strategies in collaboration with the Sales Manager.

 - Analyze market trends and adjust sales strategies to maintain competitiveness.

 - Assist in the development of sales plans, budgets, and forecasts.

3. Performance Monitoring:

 - Monitor individual and team performance through KPIs and sales metrics.

 - Prepare and present regular sales reports to senior management.

 - Ensure that sales targets are met on a daily, weekly, and monthly basis.

4. Customer Relationship Management:

 - Oversee the management of key customer accounts and ensure high levels of customer satisfaction.

 - Handle escalated customer issues and ensure they are resolved promptly and effectively.

 - Maintain a strong relationship with customers to ensure repeat business and referrals.

5. Training and Development:

 - Identify training needs within the team and organize relevant training sessions.

 - Develop and implement onboarding programs for new sales team members.

 - Encourage continuous learning and skill development within the team.

6. Administrative Duties:

 - Manage sales documentation, including contracts, proposals, and sales reports.

 - Ensure that the sales CRM system is up-to-date and accurate.

 - Oversee the allocation of sales territories and client assignments.

7. Collaboration:

 - Work closely with the marketing team to align sales strategies with marketing initiatives.

 - Coordinate with other departments to ensure smooth operations and delivery of services/products.

 - Collaborate with HR in the recruitment and selection of new sales team members.

8. Ethics and Compliance:

 - Ensure that the sales team adheres to company policies, ethical standards, and industry regulations.

 - Promote a culture of integrity and professionalism within the team.

Qualifications:

- Marketing, or a related field.

- Proven experience in a sales leadership role, with a track record of achieving sales targets.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Ability to analyze data and make informed decisions.