Service Support Executive -M/F

You will be trained for Customer support activities for 2Hrs and on B2B - Business development. Since B2B - business development gives you sufficient insight about the product and since it is part of sales process, it gives us ample oppurtunity to evaluate your competeance; you will be assigned in B2B - Business development.

Key parameters on which CSA will be evaluated Ability to converse in English, Hindi and majour south Indian languages. Clarity communication, pleasing teleconversational manners Knowledge of Tally. Well versed with excel, creating documents as per format. Deligent in followups. Good communication skills. Fluency in English - verbal and written communication. High Presence of mind ●Ability to remember multiple committments/ pending tasks... - Track, Remind, Report escalations as per the Process Execution Chart. ●Organise data for comparison/evaluation by mail / telephone Sort the data, prepare report as per the template. Documentation. Create reports, draft minutes of discussions, prepare quotes, specifications etc as per the format. Filing reports and other docs. ISO documentation knowledge.