Support Executive – Projects & Coordination

We are looking for a motivated and detail-oriented Support Executive to assist in daily project coordination and back-office operations. This is a non-accounts role suitable for freshers and candidates with up to 2 years of experience.

Key Responsibilities:

• Provide day-to-day project support and coordination
• Maintain records, trackers, and documentation
• Assist in material and project-related support activities
• Prepare quotations using standard formats (as required)
• Basic knowledge of MS Excel / Office
• Good communication and coordination skills
• Organized and detail-oriented approach
• Customer & Complaint Support Record customer requirements or complaints
• Share details with concerned team
• Maintain proper documentation of issues

Receive and record customer complaints

Assign issues to vendors or service team

Follow up until resolution

Provide timely updates to customers