Team Leader

Skynet Electronics Private Limited

Jaya Nagar, Bengaluru/Bangalore Region

₹20,000 - ₹30,000 monthly*

Fixed

20000 - ₹27000

Average Incentives*

3,000

Earning Potential

30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

62 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, 5 working days

Job Description

Job Title: Team Leader – Customer Care

Location: South India

Company: OPPO

Salary: Up to ₹4 LPA


Job Overview


OPPO is hiring a Team Leader – Customer Care to manage a team of executives, ensure service quality, and handle customer escalations effectively.


Key Responsibilities


Lead and monitor customer care team performance


Handle escalations and ensure timely resolution


Track KPIs (CSAT, TAT, productivity)


Conduct team reviews and coaching


Coordinate with internal departments


Eligibility


Minimum 1 year experience in customer care (mandatory)


1–3 years total experience preferred


Team handling experience is an advantage


Good communication skills in English, Hindi & Kannada


Knowledge of CRM and MS Office


How to Apply


Interested candidates can contact:


Mohammed Ashik – HR

 9986980792

 service.hr@skynetktk.in


Join OPPO and grow your career in customer service leadership!

Job role

Work location

[OPPO Exclusive Showroom] JAYANAGAR, 9th Main Road, opposite ICICI Bank, Jayanagar 3rd Block, East, Bengaluru, Karnataka, India Jaya Nagar, Bengaluru/Bangalore Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Blended process, Domestic BPO, Voice Process

English level

Basic English

Regional language

Fluent in speaking Kannada, Tamil, Hindi

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Skynet Electronics Private Limited

Address

[OPPO Exclusive Showroom] JAYANAGAR, 9th Main Road, opposite ICICI Bank, Jayanagar 3rd Block, East, Bengaluru, Karnataka, India Jaya Nagar, Bengaluru/Bangalore Region

Job posted by Skynet Electronics Private Limited

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