Telecaller

Mak Financial Solutions

Basaveshwara Nagar, Bengaluru/Bangalore Region

₹15,000 - ₹50,000 monthly*

Fixed

15000 - ₹30000

Average Incentives*

20,000

Earning Potential

50,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

4 applicants

Benefits include: Annual Bonus, PF, Mobile Allowance, Laptop, Health Insurance, ESI (ESIC)

Job Description

We are looking for a BPO Customer Support.


  • Handle incoming and outgoing customer calls, emails, and chat conversations.
  • Resolve customer complaints and issues promptly and efficiently.
  • Provide accurate information about products and services to customers.
  • Document customer interactions and maintain up-to-date records.
  • Escalate complex cases to appropriate departments for resolution.
  • Follow up with customers to ensure their issues are resolved satisfactorily.
  • Meet performance targets and adhere to quality standards.

Job role

Work location

Near Liberty Showroom 3rd floor, 1st A Cross Road, 8th Main Rd, 4th Block, Basaveshwar Nagar, Bengaluru, Karnataka Basaveshwara Nagar, Bengaluru/Bangalore Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

bpo, Customer support, Chat support, Domestic BPO, Banking operation, Loan processing, Home Loan Approvals, Voice Process

English level

Basic English

Gender

Female

About company

Name

Mak Financial Solutions

Address

Near Liberty Showroom 3rd floor, 1st A Cross Road, 8th Main Rd, 4th Block, Basaveshwar Nagar, Bengaluru, Karnataka Basaveshwara Nagar, Bengaluru/Bangalore Region

Job posted by Mak Financial Solutions

FAQs about this job

Show all

Apply for job