Telesales Executive

Role & Responsibilities:

·        Call existing and potential customers to promote products and services 

·        Record customer purchase orders accurately and process all purchases 

·        Generate promising leads for the outside sales team 

·        Manage customer accounts and ensure customer satisfaction with products and services 

·        Build and maintain strong customer relationships to drive repeat business 

·        Use company-provided sales scripts to handle customer objections and drive sales 

·        Develop product knowledge to recommend suitable products based on customer needs 

·        Consistently achieve daily and monthly call and sales targets

Must have:

·        Graduate or equivalent degree 

·        1 to 6 years of relevant experience in telesales (English voice process) with experience in outbound and inbound calling 

·        Excellent communication and interpersonal skills 

·        Languages: English, Hindi (Mandatory)

·        Age not more than 33 years 

·        Work schedule: 6 days working with 1 rotational week off and rotational day shifts