Telesales Executive

About Khatabook

We exist to empower India’s 60 Million strong MSMEs. Our users’ motives,

methodology, expectations and behaviour are significantly different from our own

when they interact with the internet and technology ecosystem which makes it

harder to build for them, to solve that. Our first offering – is an Android App that has

been downloaded over 10 crore+ times, which has resulted in having an active

merchant base of over 9 million users.

Job Description:

We are seeking a Video Verification Executive to handle video-based verification of customer documents for loan applications and promote shop insurance products to eligible customers.

Key Responsibilities:

• Conduct video verification calls with loan applicants
• Verify customer identity and loan-related documents during video calls
• Confirm personal, business, and financial details as per process guidelines
• Pitch and sell shop insurance products to customers during or after verification calls
• Explain insurance benefits, coverage, and terms clearly to customers
• Achieve assigned insurance sales targets
• Ensure accurate data entry and proper documentation
• Maintain confidentiality and regulatory compliance
• Coordinate with internal teams for discrepancies or follow-ups

Language Requirements:

• Fluency in Hindi is mandatory

Eligibility Criteria:

• Minimum 1 year of experience in Telesales 
• Experience in selling insurance products is preferred
• Familiarity with loan or MSME processes is an added advantage
• Comfortable with video calls and basic computer systems
• Strong communication and persuasion skills

Regards,

Mansoor HA

9019786713

Khatabook