Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

What you will do in this role

·        Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.

·        Following the defined sales process to convert free members into revenue paying customers.

·        Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

·        Making required number of calls for following up with Enquiries which are not converted.

·        Updating the details of follow-up in the system.

·        Meeting daily talk time Targets and Calls to be done.

·        Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

·        Appearing for periodic evaluations.

·        Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.

·        Maintaining all documentation that pertains to the above responsibilities.

What you should have

·        1 year of relevant experience Sales or Telesales.

·        Strong negotiation and consultative selling skills.

·        Effective communication skills – verbal and written.

·        Clear diction and clarity in speech.

·        Minimum Qualification HSC.

Brownie Points

·        Bachelor’s Degree.

·        Fluency in Regional language.

6 days working and 1 rotational week off on week days