Cult.fit is a mobile app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.

Cult.fit offers both online and offline experiences across fitness, nutrition and mental wellbeing.

Requirements:

1. Located in BLR or willing to relocate

2. Excellent communication and interpersonal skills

3. Fluent in English language; bilingual a plus

4. Patient, cool-tempered and ability to handle rejections, stress

5. Good Listening skills, excellent telephone etiquette

6. Ability to follow scripts without sounding mechanical

7. Excellent organizational and problem-solving skills

8. Working knowledge of relevant computer software

9. Ability to learn and high sense of hunger to achieve and grow

10. Punctual, Good time-management skills

11. Carry a positive attitude with a high energy level.

Role description (Responsibilities):

● Consistently embarking an excellent first impression on call, delivering exceptional customer experience

● Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind

● Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase

● Contacting prospective clients / existing customers to inform them about the product using scripts

● Accurately record details of communication with customers

● Developing and sustaining solid relationships with customers to encourage repeat business

● Answer questions about product features in an engaging manner

● Answer all customer questions honestly and accurately

● Using sales scripts drive sales and respond to customer objections

● Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

● Continually meeting or exceeding daily and monthly targets with respect to call volume and sales

Work timings : 10am - 7pm