Travel & Visa Assistance Executive

Job Description: Visa Assistance, Hotel & Air Ticketing

Position: Travel & Visa Assistance Executive

Location:

• Delhi Office – Connaught Place
• Bangalore Office – Near Yelahanka

Responsibilities:

• Handle Visa Assistance: documentation, application submission, follow-up with embassies/consulates, and client support.
• Manage Hotel Bookings: negotiate rates, confirm reservations, and ensure smooth check-in/check-out for clients.
• Coordinate Air Ticketing: domestic and international flight bookings, rescheduling, cancellations, and fare comparison.
• Provide Customer Support: respond to client queries promptly and professionally.
• Maintain accurate records of bookings, payments, and travel itineraries.
• Liaise with vendors, airlines, and hotels to ensure best service delivery.
• Ensure compliance with company policies and travel regulations.
• Assist in preparing MIS reports and weekly updates for management.

Requirements:

• Graduate in any discipline (Travel/Tourism preferred).
• Minimum 1–3 years of experience in visa, hotel, and ticketing operations.
• Strong communication skills in English and Hindi.
• Knowledge of GDS systems (Amadeus/Galileo/Sabre) preferred.
• Ability to multitask and work under pressure.
• Customer-oriented mindset with problem-solving skills.

Work Timings:

• • Monday to Saturday (Full-time presence required).