Academic Counsellor

Hello Mentor Private Limited

Jaya Nagar, Bengaluru/Bangalore

₹30,000 - ₹33,000 monthly

Fixed

30000 - ₹33000

Earning Potential

33,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

20 applicants

Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance

Job Description

Role Overview

The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.


Key Responsibilities

• Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.

• Provide personalized mentoring plans tailored to individual academic and career aspirations.

• Guide students step-by-step through the counselling and admission journey.

• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.

• Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.

• Track student progress and counselling outcomes to improve guidance quality and conversions.

• Collaborate with internal teams to ensure students receive accurate information and seamless support.


Qualifications & Skills

• Bachelor’s or Postgraduate degree (any discipline).

• 2–4 years of experience in sales, counselling, or client-facing roles (preferred).

• Fluency in English and Kannada is mandatory.

• Strong analytical and problem-solving ability.

• Excellent communication and interpersonal skills.

• Customer service or counselling experience is an advantage.

• Knowledge of NEET UG/PG processes is a plus.

• Proficiency in MS Excel, research, and presentation skills. 


Perks & Benefits:

• Paid Annual Leaves

• Long vacation during new year

• PF, Health Insurance, Team Lunches

• Great job satisfaction

• Immense learning & personal development


Additional Details:

• Job Title: Client Relationship Specialist

• CTC: Up to 4LPA Fixed+ 3LPA Variable

• Location: Jayanagar, Bangalore

• Job Type: Full Time (Onsite)

• Working Days: 6 Days

• Experience: 2 – 4 Years

• Notice Period: Immediate to 7 days 

Job role

Work location

Hello Mentor Customer Service, Pattalamma Temple Road, opposite R. R. Gold palace, Jaya Nagar 1st Block, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Customer service, Counselling, Admission counseling, Mentorship, Guides, English speaking, Kannada, Communication, Student counselling

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Hello Mentor Private Limited

Address

Hello Mentor Customer Service, Pattalamma Temple Road, opposite R. R. Gold palace, Jaya Nagar 1st Block, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India

Job posted by Hello Mentor Private Limited

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