Academic Counsellor
Hello Mentor Private Limited
Academic Counsellor
Hello Mentor Private Limited
Jaya Nagar, Bengaluru/Bangalore
₹30,000 - ₹33,000 monthly
Fixed
₹30000 - ₹33000
Earning Potential
₹33,000
Job Details
Interview Details
Job highlights
Urgently hiring
3 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Laptop, Health Insurance
Job Description
Role Overview
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one on-one counselling to help students make confident academic and career decisions, while also supporting enrolment goals through structured guidance.
Key Responsibilities
- Conduct in-depth one-on-one counselling sessions to understand each student’s goals, strengths, and preferences.
- Provide personalized mentoring plans tailored to individual academic and career aspirations.
- Guide students step-by-step through the counselling and admission journey.
- Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
- Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
- Track student progress and counselling outcomes to improve guidance quality and conversions.
- Collaborate with internal teams to ensure students receive accurate information and seamless support.
Qualifications & Skills
- Bachelor’s or Postgraduate degree (any discipline).
- 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
- Fluency in English and Kannada is mandatory.
- Strong analytical and problem-solving ability.
- Excellent communication and interpersonal skills.
- Customer service or counselling experience is an advantage.
- Knowledge of NEET UG/PG processes is a plus.
- Proficiency in MS Excel, research, and presentation skills.
Perks & Benefits:
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Additional Details:
- Job Title: Client Relationship Specialist
- CTC: Up to 4 – 5 LPA Fixed + Incentives
- Job Type: Full Time (Onsite)
- Working Days: 6 Day
- Experience: 2 – 4 Years
- Notice Period: Immediate to 7 days
Job role
Work location
Hello Mentor Customer Service, Pattalamma Temple Road, opposite R. R. Gold palace, Jaya Nagar 1st Block, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Graduate
Skills
Counselling, Customer support, Client relationship management, Client handling, Client management, Maintain client relationship, Academic counselling, Mentorship, Client interaction, Guides, Kannada, Communication, English proficiency
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada
Age limit
25 - 32 years
Gender
Any gender
About company
Name
Hello Mentor Private Limited
Address
Hello Mentor Customer Service, Pattalamma Temple Road, opposite R. R. Gold palace, Jaya Nagar 1st Block, Jayanagar 3rd Block, Jayanagar, Bengaluru, Karnataka, India
Job posted by Hello Mentor Private Limited
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