Assistant Manager

Position Title: Assistant manager / Senior Assistant GDM

Department: Operations – Domino’s Pizza

Reporting to Store Manager / Cluster Manager (In case SI)

Leads Operational Excellence and the Guest Experience:

1. Role models expected behavior and coaches team on hospitality standards 3. Executes processes that ensure the restaurant meets safety and sanitation standards 4. Executes processes that ensure inside and outside cleanliness standards are met 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Responds to all Guest feedback with action plans to address opportunities 7. Ensures all shifts are appropriately staffed to achieve service with speed goals 9. Empowers the team to satisfy Guest needs and resolve concerns 10. Removes barriers to delivering Hospitality behaviors 11. Communicates Guest feedback to the team and involve in action plans to resolve issues