Assistant Store Manager

Key Responsibilities

• Operations: Manage daily shifts, ensure smooth service, maintain cleanliness, and uphold health/safety standards (HACCP, etc.).
• Staff Management: Recruit, train, schedule, motivate, and evaluate employees; foster a positive culture.
• Financials: Meet sales targets, control labor/food costs, manage budgets, and analyze performance reports.
• Customer Service: Implement strategies for guest retention, handle complaints, and ensure exceptional service.
• Inventory & Supplies: Oversee stock levels, ordering, and waste management.
• Marketing: Execute promotions and ensure compliance with brand guidelines. 

Key Skills & Qualifications

• Leadership, communication, problem-solving.
• Experience in QSR or hospitality.
• Knowledge of financial management, inventory, and food safety.
• Ability to work in a fast-paced setting. 

Typical Duties

• Supervising staff on the floor.
• Creating work schedules.
• Analyzing sales data.
• Handling administrative tasks and reporting.
• Promoting upsells and new menu items.