ATM Field Executive

Responsibility of Field Executive-ATM (FE-ATM)Responsibility of Field Supervisor-ATM (FS-ATM)Responsibility of Field In-charge-ATM (FI-ATM)Field Executive-ATM (FE-ATM) will be allocated 40-50 ATMs and he/she will be visiting each of these machines at least twice a month

.• Monitoring of ATMs under his area of operation.i.e. once in a fortnight to ensure their maintenance, cleanliness, and proper functioning

• Monitoring and follow up of rollouts of ATMs across Circle and co-ordination with vendorsDetails of visit to be ensured through CMAC (Channel Manager Access Card) and visit reports to be put up to concerned Regional Managers at RBOs.

• Co-ordination with the vendor at local level for smooth running of all Anytime Channel products

.• Follow up with MS Vendors for timely resolution of faultsEscalation of issues raised by Field Supervisor-ATM (FS) to vendors.MIS Reports generation and maintenance of data

.• Responsible for GIS mapping of ATMs / ADWMs

.• Scrutinize visit reports of all the Channel Manager Facilitators (AC) through i-alert portal and ensure corrective action required.

• For all the ATMs ensure timely service/resolution of problems in accordance with timelines / SLAs in the respective agreements

• Any other ATM related work entrusted by the Bank from time to time.Eligibility Criteria of various resourcesMinimum: 30 Yrs. To Maximum - 63 Yrs.Minimum GraduateMinimum 3 Yrs. (Preference is of Service industry, BFSI in Supervisory Role)Local language - Read / Write / Speak English - Read / Write / SpeakCandidate should own a Two-Wheeler and must have a valid driving license.