Avanade - Sales Operations Associate Manager

Skill required: Sales Operations - Sales Operations & Execution Analytics
Designation: Sales Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Avanade Practitioners in navigating the company s internal sales processes. Support Avanade Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies. Critical services include: • Coordination of review and approval meetings • Support sales reporting/analysis and forecasting • Support internal sales processes/tools and education around those for sales teams • Drive sales excellence best practices • Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights • Support the execution of the sales planning cycle • Drive continuous improvement and transformation. This position reports to Sales Operations Leadership, Senior Managers, or Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
What are we looking for? Educational Qualification: Must have: • Undergraduate degree • English language fluency (oral and written) Good to have: • Business Management education desirable Skills & Work Experience: Must have: • A minimum of 4-5 years of experience, with proven track record in team management Good to have: • Understanding of sales operations processes and tools (e.g., Client 365) preferred Other requirements : • Must support/mirror working hours for the supported Market Unit or other business area • Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area) • Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines • May be occasionally required to travel domestically or internationally Additional Comments: • Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time.
Roles and Responsibilities: Primary responsibilities include: • Work independently with minimal supervision • Be an individual contributor with ability to balance multiple competing priorities with guidance • May supervise and be a people lead for a team with oversight from a manager • Help create and execute low to medium complexity workplans • Interact confidently with senior leadership within sphere of responsibility • Provide input into the creation of operational processes • Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility • Have an understanding where and how Sales Operations fits into the bigger Avanade & Accenture picture Knowledge & Skill Requirements: • Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude • Ability to work under minimal supervision and guidance, learning new responsibilities quickly • Ability to work virtually with diverse individuals • Excellent teaming, team-building, collaboration, and facilitation skills • Excellent organizational / time management / data management skills • Analytical skills; collects, researches and interprets dataHighly proficient in following and applying processes, quickly learning Avanade & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred) • Excellent accuracy and attention to detail • Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others • Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel Understanding of finance concepts for a services company