Barista

Prepare and serve hot and cold beverages such as espresso, cappuccino, latte, americano, and specialty drinks

Operate coffee machines, grinders, and other café equipment efficiently

Ensure correct coffee recipes, portion sizes, and presentation standards

Take customer orders accurately and handle billing via POS systems

Provide excellent customer service and create a welcoming café experience

Maintain cleanliness of the workstation, café floor, and seating area

Follow food safety, hygiene, and sanitation guidelines at all times

Handle cash, digital payments, and end-of-shift reconciliation

Monitor stock levels of coffee beans, milk, syrups, and consumables

Assist in inventory management and restocking supplies

Upsell menu items and promote new products or offers

Address customer queries, feedback, and complaints politely

Support team members during peak hours for smooth operations

Adhere to company policies, brand standards, and operational procedures